If your Visa Credit Card is lost or stolen, please call:
1-800-847-2911
If your Visa Debit Card is lost or stolen, please call:
1-800-472-3272
For assistance with Debit Card fraud:
1-800-262-2024
During business hours:
Call us at 897-0900 or 1-800-848-3688
After hours:
Press 2 for OTIS Talk,
Press 1 for touch tone,
then press 5 for Card Management,
then 2 for Lost or Stolen Credit or Debit Card,
then follow the appropriate prompts.
Anytime:
Log in to the OTIS Mobile app on your smartphone and click on "Card Controls" from the drop-down menu. You can conveniently block your Visa Debit and/or Credit Card in the event of loss or theft, preventing unauthorized use.
