To block an individual card after hours call the correct number below:
If your Visa Credit Card is lost or stolen please call 1-800-847-2911.
If your Visa Debit Card is lost or stolen please call 1-800-472-3272.
For assistance with Debit Card fraud:
1-800-262-2024
During business hours: Call us at 897-0900 or 800-848-3688
After hours: Press 2 for OTIS Talk, Press 1 for touch tone, then press 5 for Card Management, then 2 for lost or stolen Credit or Debit Card, then follow the appropriate prompts.
PLEASE NOTE: We are currently experiencing card activation issues with OTIS Talk. For immediate assistance, please call us at (207) 897-0900 and press 0 for our Card Services Department. If you are activating or have recently activated your debit card you received in the mail, please retain your old card until your new card is fully activated. Thank you for your patience and understanding!
