Careers
We’re growing. Come join the OTIS team! We are committed to providing our members with market leading rates and personalized service, and to giving back to our communities.
Collector
We are seeking a Collector to join our growing team. In this role you will be in contact with delinquent members and take appropriate steps to help bring their account or loan to a satisfactory status. The ideal candidate will be able to multi-task, maintain professionalism and confidentiality, and have a passion for helping members who are in difficult financial situations.
Application Deadline: November 28, 2025.
Schedule
Monday-Friday 8:20am-5:00pm
Benefits
- Medical, Dental, Vision, Life insurance
- Short-term and Long-term Disability – 100% employer paid
- 401(k) with employer match
- Generous PTO and paid holidays
- Paid volunteer time
- Competitive pay
- Tuition reimbursement
Essential Functions & Responsibilities
- Contact members who are in delinquent or negative status by phone and mail.
- Work with our Member Payroll department to schedule and process payments to loans and negative accounts.
- Analyze delinquent loans and negative accounts on an individual basis and make recommendations to management to repossess or charge off when collection efforts become unsuccessful.
- Maintain accurate files and reports on all collection activities.
- Testify at legal proceedings as required and work with attorneys on charged off shares, share drafts, and loans.
- Work with repossession and/or auction companies regarding repossessed collateral.
- Handle force placed insurance, bankruptcies, credit reporting issues, and municipality liens on property as needed.
- Inform management of trends in loan underwriting contributing to loan delinquencies and charge-offs.
Knowledge & Skills Required
- Experience: 1-3 years similar or related experience
- Education: High school diploma or GED
- Interpersonal Skills: Motivating or influencing others is a material part of the job. Position requires a significant level of trustworthiness and diplomacy, and the ability to build sound relationships with companies and/or individuals.
- Other Skills: Proficiency with Microsoft Word, Excel, and Outlook; effective verbal and written communication skills; ability to maintain confidentiality.
Please submit a cover letter and resume detailing your relevant experience by email to employment@otisfcu.coop; by mail to PO Box 27, Jay, ME 04239; or in person at 170 Main Street in Jay.
OTIS FCU is an Equal Opportunity Employer.
Please Note: This is not a complete statement of all duties and responsibilities comprising the position.