Important Notice: TruStage Cybersecurity Incident

Dear Valued Member,

 

OTIS Federal Credit Union is sharing an important update regarding TruStage, a company that provides insurance and financial protection products that may have been offered through the credit union.

 

TruStage recently experienced a cybersecurity incident and has established online resources to provide information and support for members who may be affected. While OTIS Federal Credit Union’s systems have not been impacted by this incident, we want to ensure our members have access to the latest information.

 

TruStage Resources

The following resources are available for members seeking additional information or assistance:

 

Security Reminder

As a best practice following any cybersecurity incident, please remain vigilant.

  • Do not respond to unsolicited calls, emails, or text messages requesting payment or personal information.
  • Never share your online banking credentials, passwords, or one-time verification codes.
  • If you receive a suspicious message claiming to be from TruStage or OTIS Federal Credit Union, do not click any links or provide information.
  • When in doubt, contact TruStage or OTIS Federal Credit Union directly using a trusted phone number or official website.

 

If you have questions regarding your TruStage policy or believe you may be affected by this incident, please contact TruStage directly using the resources above.

 

Thank you for your continued trust in OTIS Federal Credit Union.

 

Sincerely,

OTIS Federal Credit Union