For Immediate Release
December 10, 2019
Six Staff Members at OTIS Federal Credit Union Complete Certified Teller Specialist Training
JAY, Maine— Six OTIS Federal Credit Union staff members recently graduated from Certified Teller Specialist Training in Portland and Bangor, receiving their Certified Teller Specialist Certifications.
Brenda Bryant, Bobbi Jo Fletcher, Stephanie Nichols, Morgan Pooler, Benjamin Roberts, and Jannell Waterhouse took part in a five-day program that offered instruction in three areas: Teller Basics, Service and Sales, and In-Depth Topics. Training encompassed topics including financial terminology, robbery and security, transactions, check fraud, check processing/cashing, regulatory compliance, account ownership, lending basics, cross-selling, IRA basics, share insurance, Shared Branching policies and procedures, and credit bureau reports.
“We feel that this training provides the tellers with enhanced knowledge and tools that they won’t necessarily use on a day-to-day basis, but are still very relevant to our organization,” said Jamie Walp, Operations Manager at OTIS FCU. “These classes meet the demanding requirements of the modern frontline environment.”
The Certified Teller Specialist Training program is offered by the Maine Credit Union League.
Please direct all media inquiries to Sarah Hayes at (207) 320-4985 or email SarahH@otisfcu.coop
About OTIS Federal Credit Union
OTIS Federal Credit Union was founded in April of 1954 by eleven local millworkers. Pooling their respective deposits of $5 each, they associated themselves as charter members of OTIS under the provision of the Federal Credit Union Act. At a time in America when obtaining a loan was difficult for the average family, the founders of OTIS sought to form a cooperative, independent financial institution operated and controlled solely by its local membership.
Since its inception, OTIS has been committed not only to providing quality financial products and services to its shareholders, but to giving back to the community. Today, OTIS is a full-service financial center offering real estate, auto, and personal lending; online and mobile banking; a variety of checking, savings, and investment accounts; VISA debit and credit cards; financial planning; and much more. OTIS serves more than 11,000 members and holds over $181 million in assets, employing 30 people from Jay and the surrounding area. The Credit Union is located at 170 Main Street in Jay, Maine. For more information, please visit www.otisfcu.coop or call (207) 897-0900.